Effective Date: March 12, 2025
Last Updated: March 12, 2025
Mentera Inc. ("Mentera," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Website Privacy Policy ("Policy") describes how we collect, use, disclose, and safeguard information through our websites, webpages, and any other online services that link to or reference this Policy (collectively, the "Site").
By using the Site, you acknowledge that you have read and understand this Policy. If you do not agree, please refrain from using the Site.
This Policy applies to information collected by Mentera on or through the Site, including when you contact us, request a demo or information, sign up for newsletters or events, or otherwise interact with our online content.
This Policy does not govern data we process through our main products or services delivered to our customers under a separate agreement (collectively, the "Services"), which may have its own privacy terms.
This Policy does not apply to any third-party websites or platforms that may link to or be accessible from the Site. We encourage you to review the privacy policies of any third-party sites before providing them with your personal data.
Depending on your interactions with the Site, we may collect and process Personal Data, which can include:
Note: We do not intend to collect sensitive data (e.g., medical data, health data, biometric data) through the Site. If you believe you have submitted sensitive data inadvertently, please contact us so we can delete it.
When you use our Site, we automatically collect certain technical information about your visit ("Usage Data"), such as:
We may collect this data using cookies, web beacons, and other tracking technologies. (See Section 6 below.)
We process your information for the following legitimate business purposes:
If you are in the European Economic Area (EEA) or the United Kingdom (UK), we process your Personal Data under the following legal bases:
We do not sell your Personal Data. We may share your Personal Data under the following circumstances:
With third-party vendors and service providers who help us operate and maintain the Site, perform analytics, send communications, or provide other services on our behalf. These parties process data only under our instructions and are bound by contractual obligations to keep your data confidential and secure.
If we engage in a merger, acquisition, asset sale, financing, or bankruptcy, your information may be disclosed or transferred to the acquiring entity or other relevant third parties as part of that transaction.
To comply with legal obligations, respond to lawful requests (e.g., subpoenas, court orders), or protect our rights, property, or safety, and that of users or the public.
If you explicitly consent or direct us to share information with third parties (e.g., for co-marketing or partnerships).
We use cookies, web beacons, and similar technologies to collect Usage Data and improve your experience on the Site. Cookies are small text files stored on your device that help us:
You can control cookies through your browser settings. However, blocking or deleting certain cookies may impact your user experience. We do not currently respond to "Do Not Track" (DNT) signals.
We retain Personal Data only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. Factors influencing retention periods include:
We employ reasonable technical and organizational measures designed to protect your Personal Data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no transmission or storage system is completely secure. You are responsible for keeping your account credentials confidential.
Mentera is based in the United States. If you are located outside the U.S., your Personal Data may be transferred to, stored, or processed in the U.S. or other jurisdictions with data protection laws that differ from those in your country of residence. In such cases, we ensure appropriate safeguards (such as Standard Contractual Clauses) to protect your Personal Data.
You may opt out of receiving marketing emails from us by clicking "unsubscribe" in any email or contacting us at support@mentera.ai.
Even if you opt out of marketing, we may still send you non-promotional communications (e.g., transaction confirmations, updates to this Policy).
Depending on your jurisdiction, you may have the right to:
To exercise these rights, please contact support@mentera.ai. We will respond in accordance with applicable laws.
The Site is not directed to individuals under 18 (or another age as required by local law), and we do not knowingly collect Personal Data from children. If you become aware that a child has provided us with Personal Data, please contact us at support@mentera.ai so we can delete such information.
Our Site may contain links to third-party websites or services, which are governed by their own privacy policies. We are not responsible for the privacy practices of such third parties. We encourage you to review their policies before providing any information.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), such as:
To exercise these rights or for more information, please email us at support@mentera.ai.
Certain U.S. states (e.g., Virginia, Colorado, Connecticut) have enacted or are enacting privacy legislation. If you reside in a state with privacy laws granting additional consumer rights, you may be entitled to similar disclosures and rights as provided under the CCPA. Please contact us at support@mentera.ai to inquire about specific rights in your state.
We may update or modify this Policy from time to time. If we make material changes, we will notify you by posting a prominent notice on the Site or by other appropriate means. Your continued use of the Site after any changes become effective indicates your acceptance of the revised Policy.
If you have questions or concerns about this Policy or wish to exercise your privacy rights, please contact us at:
Mentera Inc.
Email: support@mentera.ai